If you have Rental Reimbursement on your policy, rental is paid on a reimbursement basis. When you turn in your rental car just submit your invoice for immediate reimbursement of your rental expenses. (Note: reimbursement will not include the cost of additional insurance. Subject to the terms and conditions of the endorsement. And subject to applicable policy limits)
If there is additional damage simply have the repair facility call our supplement hotline at 1-800-919-9114 ext. 4938 or email us at firstname.lastname@example.org
Yes. Advise your adjuster and we will get Direction to Pay form from the repair shop, authorizing us to pay the repair shop directly.
Florida law requires that the lien-holder be included on any payment over $2500 on the check. With regards to first party claims, the lien holder has to be included on the check regardless of the amount.
Policy limits varies due to our vast program selections and options. A written request may be required for disclosure of the policy coverage limits in accordance to Florida Statutes.
Notifications on the progress of your claim. Your Claims Tracker is available online, on our mobile app in FL and emailed to you as important steps are resolved for your claim. Notifications are sent to you proactively so you don’t have to call us to find out key information or steps being taken on your claim.
We fight fraud. If you spot fraud, please call us 1-844-WH-FRAUD so we can help lower the cost of auto insurance. The State Government may pay up to $25,000 to persons information leading to the arrest and conviction of persons committing crimes investigated by the Department of Insurance Fraud… Fla. Stat. §627.726(14)(a).